Privacy policy

Cookie notice

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Our website uses cookies. A cookie is a small file with letters and numbers that we place on your computer. These cookies enable us to distinguish you from other users of our website, which helps us to give you a good experience when you visit our website and to improve our website.

How to control cookies?

You can manage your cookie usage in your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

•   Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

•  Firefox: https://support.mozilla.org/en-US/kb/Cookies

•   Internet Explorer: https://support.microsoft.com/kb/278835

•   Safari for Mac: https://support.apple.com/da-dk/guide/safari/sfri11471/mac

•   Opera: https://help.opera.com/Linux/10.50/en/cookies.html

Alternatively, https://www.allaboutcookies.org provides advice on how to do this, as well as more information about cookies and how to manage them.

In addition, Google Analytics provides the option to opt out:

•   https://tools.google.com/dlpage/gaoptout

Note: For some mobile devices, it may be necessary to manually use the device's own instructions to manage cookies effectively.

a.How we use cookies

i.The site uses cookies and other technologies to assist in recording non-personal statistical information, such as the time spent reading content on a specific page or which banner ads receive the most clicks from our users. Some technologies help us improve our site, our marketing activities, and your experience. Most internet browsers are set to accept cookies by default. If you prefer, you can set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, it may affect certain features or services on our site. By using or accessing our site, you accept the site's use of cookies, as explained in point 6.

ii.Cookies are essential pieces of information consisting only of text that the site transfers to your hard drive or other tools for browsing websites for recording purposes.

iii.While information collected through our cookies does not provide access to personal data (and therefore does not collect items such as your first and last name), it allows us to serve ads and other content that, based on the stored cookie information, may be of interest to you. This may include articles, customized ads, and targeted services. Cookies are therefore used to enhance your online experience, as well as for analysis and marketing, but we specifically use cookies on the site for the purposes highlighted in the table in point 6(d) below.

iv.Where we store personal information about you (e.g., when provided to us upon account creation), we may combine information received from cookies with your account profile.

You can disable cookies in your browser at any time. However, it will decrease the value you can get in terms of useful and interesting content. It will also cancel any custom browser settings. By removing cookies, it may also result in your opt-out preferences being removed from specific sites that use cookies to record opt-out and unsubscribe preferences.

b. Used Cookies

PRIVACY POLICY

At ftlof.dk ("the Site") we value your privacy as much as you do, and therefore we have created this Privacy Policy to provide you with peace of mind. This Privacy Policy ("Privacy Policy"), along with the General Terms and Conditions on the Site, forms the basis for the personal data we collect about you and the data you provide to us, which will be processed by us. Please read the following text carefully to understand our views and practices regarding your personal data and how we will treat them. By visiting our Site, you accept the practices described in the Privacy Policy.

1. DATA PROTECTION

a. Personal data, or personal information, means any information about a person from which that person can be identified ("Personal Data"). It does not include data where the identity has been removed ("Anonymous Data").

b. You have the option to contact the data controllers if you have any questions regarding how we use your Personal Data at [email protected].

2. HOW AND WHAT PERSONAL DATA IS COLLECTED

We collect and process data about you depending on which of the following category/categories you fall into:

a. Browsing the Site

When it comes to each of your visits to our Site, whether you have a user profile (as defined below) or not, we may automatically collect the following information:

•  Technical information, including Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, your internet service provider (ISP), your device, your location, your operating system and platform, and other online identifiers. Although this information is not personal, we treat it with the same level of security and confidentiality as we do with your Personal Data. It is only used for internal analysis of user trends to optimize the Site for a better online experience.

•  If you use our Site on your mobile device, we may collect your mobile provider information and the unique device number.

•  Information about your visit to the Site, including Uniform Resource Locators (URLs) and interaction information.

•  Information received from cookies.

•  The Site also uses certain analytics tools that allow the Site to collect data from analytical platforms. The Site uses its own analytical tools as well as third-party analytics tools. Information collected through data analysis includes information about the operating system (OS) running on your device, internet protocol (IP) address (which may be used to collect your location), time of access, browser type, language, and the websites you visited before our Site. Please refer to Clause 6 (Cookies) in the Privacy Policy for more details on the analytical providers we use.

b. Choice regarding newsletter subscription or opting for any promotions

When you choose to subscribe to our email newsletter or opt-in for any promotions, we will also collect your name and email address, and we will contact you via email.

You can opt-out of receiving the newsletter and promotions via email from the Site by following the instructions in the emails you receive. If you opt-out, we may still send you non-promotional emails, such as emails related to your user account.

c. Creation of User Account

i. When you create a free online User Account on the Site ("User Account"), in addition to the information mentioned in Clause 2(a) above, we will also collect the following information about you: name, date of birth, email address, and username.______________________.

ii. If you choose to 'Register with Facebook,' the information you choose to share with us may include basic information from your Facebook profile (including your email address, status updates, and your list of contacts). We will only receive information that you register with us through Facebook and no other information. Facebook can provide you with more information on how they use and process your data when you connect them through us.

d. Contacting Us

When you contact our support team for assistance regarding any information on the Site, we may record all the information you provide us.

3. HOW YOUR PERSONAL DATA IS USED

a. Your Personal Data is also used by the Site to:

i. Delivering Marketing Communication – to keep you updated with new information, news, relevant updates, and other events that may be of value to you. You will receive this information via email and other forms of electronic communication only if you have chosen to receive such information when you created a user profile and have allowed to receive such information through your settings. You can opt-out of receiving these emails at any time by accessing your user profile and changing your settings or by following the unsubscribe link.

ii. When you participate in contests, giveaways, or offers provided on the Site, we will use your personal information for the registration of such events.

b. We will also use your personal information to verify your account information if such verification is required.

c. Personalization and online advertising - The Site operates targeted advertisements based on your personal information. This means that the Site provides you with ads specifically based on your interests, which we have collected through your interactions with the Site, through information collected with the analytical platforms we use, or through cookies. For more information on the data analysis used to run these targeted campaigns and how you can opt-out of them, please refer to Clause 6 (d) in this Privacy Policy.

4. CATEGORIES OF DATA COLLECTED ABOUT YOU

The personal data collected and processed about you may be placed into the following categories:

•  Identity data includes first name, maiden name, last name, username, or similar identifiers, marital status, title, date of birth, gender, employment status, and occupation.

•  Contact data includes residential address, email address, and telephone number.

•  Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone settings and location, browser plug-in and versions, operating system and platform, and other technologies on the devices you use to access this website.

•  Profile data includes your username and password (encrypted), login and logout times.

•  Usage data includes information about how you use the Site.

•  Marketing and communications data includes your preferences for receiving marketing from us and our third parties, as well as your communication preferences.

5. LEGAL BASIS FOR PROCESSING PERSONAL DATA

Below, we have provided a table with descriptions of all the ways we plan to use your personal data and the legal bases we rely on for doing so. We have also identified our legitimate interests where relevant.

Our website uses cookies. A cookie is a small file consisting of letters and numbers that we place on your computer. These cookies allow us to distinguish you from other users of our website, which helps us provide you with a good experience when you visit our website and also allows us to improve our website.

For more information about cookies, please refer to our Cookie Notice.

Analytics

The site also uses analytics tools.

Whether you have a user account or not, we may use Google Analytics and Matomo Analytics, as well as any other analytical providers we may use from time to time, to advertise on the site and/or on third-party websites after you visit our website. We and third parties such as Google and Matomo use first-party cookies and third-party cookies to inform, optimize, and display ads based on your past visits to our website:

i. Google Analytics

1. 1. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the usage of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

2. 2. We use Google Analytics third-party user data such as age, gender, and interests to understand our customers' behavior. We also work with companies that collect information about your online activities to provide advertising targeted to your interests and preferences. This means that you may occasionally see more ads on the website or other websites you visit because we collaborate with Google and other companies to target our ads based on data that we or they have collected, including data collected via cookies. These companies may also be able to collect information when you click on ads on the website, which helps track and manage the effectiveness of our marketing efforts.

7. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

1. a.The website does not handle, share, transfer, or disclose any of your personal information unless otherwise stated in this Privacy Policy or as required by and in accordance with applicable laws.

1. b.We seek to collaborate with companies that provide services, solutions, and promotions that we believe will be valuable to our customers, and in such cases, we will provide you with such services, solutions, and promotions from such other companies.

1. c.The website also reserves the right to provide statistics about your use of the website, sales, traffic, and other statistical information regarding the website to third parties without identifying your identity.

1. d.The website may provide your personal information to its affiliated or related companies for legitimate business purposes.

1. e.In the event of a merger, reorganization, or sale of the Website, we may transfer all recorded personal and non-personal information to any relevant third parties. In this case, the Website informs users before personal information becomes subject to a different privacy policy.

1. f.We may release your information if required to do so by law or to comply with any legal processes.

1. g.We do not provide any warranty against the use of your information by third-party websites that are linked to and from the Website.

8. YOUR RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

1. a.Request access to your personal information. You have the right to access information held about you. We must comply with any reasonable request for access. In cases where the access request involves a disproportionately large amount of work, we reserve the right, in accordance with applicable law, to charge a fee for the corresponding work.

1. b.Request correction of your personal data. This enables you to have incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide us.

1. c.Request erasure of your personal data. You have the right to ask us to delete or remove any information we hold about you that is no longer necessary for the purpose for which we collected it. This allows you to ask us to delete or remove personal data where there is no good reason for us to continue processing it. You can also request the deletion of all your personal data, in which case we may ask you to close your account. There may be legal obligations that prevent us from deleting all or any information held about you immediately upon request (e.g., anti-money laundering legislation), but we will process your request as soon as the relevant data retention period expires.

1. d.Object to processing of your personal data. You have the right to object to our processing of personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes, and in such cases, we ask you to uncheck the relevant direct marketing tick-box before creating a user account or to modify the settings of your User Account that grant us permission to process your data for marketing communication. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.

1. e.Request restriction of processing of your personal data. This allows you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful, but you do not want us to erase it; (c) where you need us to hold the data, even if we no longer require it, as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

1. f.Request the transfer of your personal data (data portability request). This enables you to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.

1. g.Right to withdraw consent for direct marketing You have the right to change your mind at any time about allowing us to contact you for direct marketing purposes. You can exercise your right to stop receiving direct marketing by accessing your account and unchecking consent boxes related to direct marketing or by contacting customer support. Any withdrawal of consent for the processing of your personal information for marketing purposes only applies to the Site.

1. h.We retain copies of any communications you send to us (including copies of any emails) to maintain accurate records of the information we have received from you.

1. i.You can exercise your rights at any time by contacting us at [email protected].

9. PROTECTION OF CHILDREN

1. a.The Site is an online gambling information portal, and as such, none of its marketing content, products, services, or promotions are appropriate for or targeted at children and visitors under 18 years of age (or the corresponding minimum age in the relevant jurisdiction).

1. b.The Site does not knowingly seek or collect personal data from children under 18 years of age. If the Site discovers that it has inadvertently collected personal information from a child under 18 years of age, it will remove that child's personal data from its records as soon as possible.

1. c.The Site assumes no responsibility for actions taken by children or visitors under 18 years of age (or the corresponding minimum age in the relevant jurisdiction) based on the content of the Site or any of its subdomains and pages or our outbound marketing campaigns (including but not limited to our newsletter).

10. GENERAL USER REGISTRATION POLICY

1. a.You can register a free account on the Site. Please note that it is not mandatory to do so in order to continue using the website and participating in the offered deals, unless otherwise stated.

1. b.Account registration is not available for children and visitors under 18 years of age (or the corresponding minimum age in the relevant jurisdiction). In accordance with this Privacy Policy, the Site does not knowingly store or disclose personal information regarding children and visitors under 18 years of age (or the corresponding minimum age in the relevant jurisdiction).

1. c.Once you have registered an account, you can request to have the account deactivated or deleted at any time. Please note that we retain the registered information in our secure archives for statistical and analytical purposes, as explained in more detail in point 11 below (Data Retention).

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11. DATA RETENTION

a. You may request us to delete your data by closing your User profile. In such case, we will immediately delete all information except as may be required by law from time to time.

b. Under certain circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. In such case, we may use this information indefinitely without further notice to you.

12. CUSTOMER ACCOUNT CONFIDENTIALITY

1. a.Your personal information will only be visible to employees of the Site who require access to specific data in order to perform the functions associated with their position in the company.

1. b.Your personal information is protected with a password in a secure digital encryption environment.

1. c.We comply with all rules regarding the protection of personal information.

13. GENERAL DATA SECURITY

The Site has implemented necessary digital and infrastructure security measures on its physical IT and data storage facilities to protect against loss, misuse, and alteration of your information.

14. CONTENT CONDITIONS

1. a.Due to the reality of maintaining the Site and other digital content, we cannot guarantee that all content will always be accurate.

2. b.For this and other reasons, the Site reserves the right to adapt and make changes to the information on the website without notice.

3. c.It is worth noting that some services and promotions are subject to legal and regulatory restrictions and may, therefore, not be available in all markets.

The responsibility lies with you to ensure that the information you rely upon is currently valid before committing to any necessary action.

15. CHANGES TO THIS PRIVACY POLICY

Any changes we make to our Privacy Policy in the future will be posted on this page and, if applicable, notified to you via email. Please check back frequently to see any updates or changes to our privacy policy. If you do not agree to any changes, we recommend contacting customer support or closing your account.

16. OTHER WEBSITES

Once you leave the Site or are redirected to another website ("third-party website") by, for example, clicking on an advertisement or banner of third-party brands advertised on the website, the terms and conditions, privacy policies, and data processing practices (which we have no control over) of the third-party website will apply. The terms and conditions of the website and this privacy policy do not apply to you and any use you make on such third-party websites.

It is important to us that we contribute to protecting privacy. Based on our privacy policy, we protect all visitors to this site by processing any personal information in accordance with applicable laws, including rules on cookies and personal data security.

We also reserve the right to make changes to this policy, so you should check this page from time to time. This way, you can ensure that you are aware of the latest privacy policy.

What our privacy policy states

Here at ftlof.dk, we have the ability to collect information, and we do so in compliance with the promises in our privacy policy. The collection of information is solely done to make it easier for you or to better serve you. Alternatively, it is to ensure that we can provide services to you and other visitors.

We analyze the usage of this website, and in doing so, we use analytical software to collect, store, and analyze statistical information. This includes recording information about your visit, the browser used, referral links, visit duration, and number of page views. All personal data is processed in accordance with the personal data law.

Cookies

Just like most other websites, we use cookies here at ftlof.dk. A "cookie" is a term for a small text file that is placed on your computer. During a website visit, for example, our servers receive information about your previous behavior on the site. This means that you can be quickly directed to where we assume you want to go. Instead of treating you as a new visitor every time, we can skip requesting certain information each time.

Furthermore, it is limited how much a cookie can be used. A cookie does not provide us with access to your computer or your personal information unless you choose to share that data with us. Session cookies are a type that is used while you browse our website. They are deleted when you close the browser. Other cookies remain on your hard drive until they expire or until you delete them. We do not have access to cookies from other websites on your computer, and other websites do not have access to ours. By visiting this site, you have accepted this use of cookies.

Regarding any advertisements displayed on ftlof.dk, third-party cookies may be used. They help to track the number of views or clicks and can be used by advertisers to evaluate the advertisements. We cannot be held responsible for the privacy policies of third parties, including their websites, if you choose to visit them.

How your information is used

First and foremost, we use the information to improve our site, its features, and potential compatibility with other systems. This is primarily for your benefit so that you receive better services tailored specifically to you. You can read more about our services here.

Furthermore, with your consent to cookies, we have the right to use and disclose your information if we are legally obligated to do so. For example, this could be relevant in connection with a legal case. Additionally, we may use them if a third party wishes to purchase or is considering purchasing all or part of the company behind ftlof.dk.

On the other hand, we will not disclose your personal data to others without your consent. We also do not collect information personally related to your visit to this site. Furthermore, we do not store information about payment methods or similar if we were to come into possession of such information at any time.

We always store all information in a completely secure manner.